Effective Date: January 2026

Secure Cortex Ltd is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how we keep it secure, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to the practices described in this Privacy Policy.

Secure Cortex Ltd provides workplace mental wellbeing consultancy, organisational wellbeing services, leadership development, training and the SPARK Charter.

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us:

Secure Cortex Ltd

Email: info@securecortex.co.uk

Website: www.securecortex.co.uk

Depending on how you interact with our website, we may collect:

• Name
• Organisation
• Job title
• Email address
• Telephone number
• Details contained within enquiry forms
• Information provided when downloading resources
• Information provided when requesting a proposal or consultation

When you visit our website we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our website
• Referring website
• Cookies and analytics data

This information helps us improve our website and services.

We use your information to:

• Respond to enquiries
• Arrange consultations
• Prepare quotations and proposals
• Deliver consultancy and training services
• Provide requested resources
• Improve our website
• Monitor website performance
• Maintain security
• Meet legal and regulatory obligations

Where you have given permission, we may also send occasional updates about new services, training opportunities or resources.

You can unsubscribe from marketing communications at any time.

Under UK GDPR we process personal information using one or more of the following lawful bases:

• Consent
• Performance of a contract
• Legitimate interests
• Legal obligation

We only collect information that is necessary for the purposes outlined in this policy.

Our website uses cookies to improve your browsing experience.

Cookies may be used to:

• Remember your preferences
• Monitor website performance
• Understand visitor behaviour
• Improve website functionality

You can control or disable cookies through your browser settings.

Where required by law, we will ask for your consent before placing non-essential cookies on your device.

We may use website analytics services (such as Google Analytics) to understand how visitors use our website.

These services collect anonymous information including:

• Pages viewed
• Time spent on pages
• Device type
• General geographical location
• Referral source

This information does not normally identify individual visitors.

If you choose to receive updates from Secure Cortex Ltd, we may occasionally contact you regarding:

• New workplace wellbeing resources
• Training programmes
• Consultancy services
• Events
• News and insights

You may opt out of receiving marketing communications at any time by using the unsubscribe link provided or by contacting us directly.

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate our business, including:

• Website hosting providers
• IT support providers
• Email providers
• Cloud storage services
• Professional advisers
• Regulatory bodies where required by law

All third parties are required to protect your information and only process it on our instructions.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to meet legal obligations.

The retention period may vary depending on the nature of the information and the services provided.

When information is no longer required, it is securely deleted or anonymised.

We take appropriate technical and organisational measures to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

Although we take reasonable precautions, no method of internet transmission is completely secure.

Under UK GDPR you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Withdraw consent where consent is the lawful basis
• Request transfer of your information where applicable

To exercise any of these rights, please contact us using the details provided above.

Our website may contain links to other websites.

We are not responsible for the privacy practices or content of external websites and encourage you to read their privacy policies before providing personal information.

Our services are intended for organisations and adults.

We do not knowingly collect personal information from children under the age of 16.

If we become aware that such information has been collected inadvertently, we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in legislation, our services or business practices.

The latest version will always be available on this website.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Secure Cortex Ltd

Email: info@securecortex.co.uk

Website: www.securecortex.co.uk

If you are unhappy with how we have handled your personal information, we would appreciate the opportunity to address your concerns first.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Website: https://ico.org.uk

Telephone: 0303 123 1113